Whether you are using Windows 7 64-bit, Windows 8 64-bit or Windows 10 64-bit, always choose the 32-bit installer from the HP website and use that to install the MFP. You will have no issues. The reason for this is that a 64-bit TWAIN driver doesn't exist (for any mfp).
Hello MIKE5223,
After you restart your computer, printer and router, try this:
Uninstall the HP driver and software:
If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
Search Windows for programs and features, and then click Programs and Features in the list of results.
In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
If a User Account Control message displays, click Yes.
Follow the on-screen instructions to complete the software removal.
After the software uninstall is complete, restart the computer, and then continue to the next step.
Repair system files
Use the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.
Close all open programs and apps running in Windows.
Search Windows for command, right-click command prompt from the list of search results, and then select Run as Administrator.
Type sfc /scannow in the command prompt, and then press Enter.
The Microsoft SFC utility attempts to find and repair any damaged or corrupt files.
If a Windows Resource Protection did not find any integrity violations message displays, continue to the next step.
If a Windows Resource Protection found corrupt files and successfully repaired them message displays, continue with these steps.
Try to install the HP driver and software again.
Use Microsoft Fixit Solution
https://support.microsoft.com/en-us/help/17588/...
At last
Download HP Print and Scan Doctor. When this link is clicked, HP Print and Scan Doctor is downloaded to your computer using your Internet browser. The file is approximately 10MB in size.
After the download and installation completes, HP Print and Scan Doctor opens.
Click Start on the Welcome screen.
If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry.
Select your printer, and then click Next.
Click Install Software, and then follow the on-screen instructions to complete the installation.
Hope it helps, have a good day
After you restart your computer, printer and router, try this:
Uninstall the HP driver and software:
If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
Search Windows for programs and features, and then click Programs and Features in the list of results.
In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
If a User Account Control message displays, click Yes.
Follow the on-screen instructions to complete the software removal.
After the software uninstall is complete, restart the computer, and then continue to the next step.
Repair system files
Use the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.
Close all open programs and apps running in Windows.
Search Windows for command, right-click command prompt from the list of search results, and then select Run as Administrator.
Type sfc /scannow in the command prompt, and then press Enter.
The Microsoft SFC utility attempts to find and repair any damaged or corrupt files.
If a Windows Resource Protection did not find any integrity violations message displays, continue to the next step.
If a Windows Resource Protection found corrupt files and successfully repaired them message displays, continue with these steps.
Try to install the HP driver and software again.
Use Microsoft Fixit Solution
https://support.microsoft.com/en-us/help/17588/...
At last
Download HP Print and Scan Doctor. When this link is clicked, HP Print and Scan Doctor is downloaded to your computer using your Internet browser. The file is approximately 10MB in size.
After the download and installation completes, HP Print and Scan Doctor opens.
Click Start on the Welcome screen.
If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry.
Select your printer, and then click Next.
Click Install Software, and then follow the on-screen instructions to complete the installation.
Hope it helps, have a good day
Hp Printer Assistant Download Windows 10
Hp Printer Driver Install Windows 10
- After the download and installation completes, HP Print and Scan Doctor opens. Click Start on the Welcome screen. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. Select your printer, and then click Next.
- Easily find and download software and drivers for your HP products including pcs, laptops, desktops, printers, tablets, apps and services from HP Customer Support. Resolve Windows 10 or update issues on an HP computer or printer – Click here. HP's Virtual Agent.